Highlights for Health and Human Services
Management
Healthcare is changing more rapidly than almost any other
field. The field is changing in terms of how and where care
is delivered, who is providing those services, and how that
care is financed. These changes are being driven primarily
by the growth of managed care. A number of other current trends
are expected to continue, including:
Integration of healthcare delivery organizations
to create accessible, appropriate, and comprehensive care
pathways for all people
Continual advances in medical technology
Collaboration among provider organizations,
physicians, businesses, insurers, and others to improve community
health status
Increased emphasis on disease prevention and
wellness promotion
An elderly population that will grow exponentially
with the "Baby Boomer" generation
Better-informed patients demanding high-quality
care
Pressure from business, government, insurers,
and patients to control costs and demonstrate the value of
the services delivered
Efforts to implement continuous quality improvement
initiatives similar to those found in other fields
Career Opportunities for Healthcare Executives
This is an exciting time for healthcare management. The field
requires talented people to help introduce and manage the
changes taking place. In their roles, healthcare executives
have an opportunity to make a significant contribution to
improving the health of the communities their organizations
serve. As a result of the transformation taking place in the
healthcare system, career options for healthcare executives
are becoming more diverse. Increasingly, positions for healthcare
executives may be found in a wide variety of settings, such
as:
Ambulatory care facilities
Consulting firms
Healthcare associations
Home health agencies
Hospices
Hospitals and hospital systems
Integrated delivery systems
Long-term care facilities
Managed care organizations (such as HMOs and
PPOs)
Medical group practices
Mental health organizations
Public health departments
University or research institutions
Today, an estimated 100,000 people occupy health management
positions at numerous organizational levels, from department
head to chief executive officer. Requirements for senior-level
positions in healthcare organizations are demanding, but these
jobs also offer opportunities to improve the system of care
giving.
With the growing diversity in the healthcare system, many
executives are needed in settings other than the traditional
hospital. However, competition is intense at all job levels,
and many positions that previously required only a bachelor’s
degree now require a master’s degree. Each year, about 2,000
students receive graduate degrees in healthcare management.
Salaries for beginning master’s degree graduates generally
range from the high-30s to high-40s, depending on the type
of organization and its location. If you choose a career in
healthcare management, your first job might be an entry- to
mid-level management position in a specialized area, such
as:
Finance
Government relations
Human resources
Information systems
Marketing and public affairs
Materials management (purchasing of equipment and supplies)
Medical staff relations
Nursing administration
Patient care services
Planning and development
Do You Have What It Takes?
What do employers look for in their entry-level managers? Here
are some of the criteria:
Academic training/previous work experience
A degree in health administration from a school
accredited by the Accrediting Commission on Education for Health
Services Administration or another degree that may qualify you
A commitment to professional development and continuing education
Previous positions, internships, and fellowships in healthcare
organizations or other business settings
Communication skills
Strong written and oral communication skills
Ability to develop and present reports and proposals
Adaptability/organizational fit
Personal and career objectives that mesh with
those of the organization
Ability to work well with others, including superiors, subordinates,
and peers
Attitude and appearance that communicate confidence, maturity,
and competence
Dependability, judgment, character
Maturity to make decisions and take responsibility
for them
Honest and ethical business conduct
Willingness to make a commitment to the organization
General management skills
Leadership that inspires and motivates others
Ability to train, delegate, evaluate, coordinate, and negotiate
Where Do You Start?
Begin planning as early as possible for a career in healthcare
management. A good scholastic record is important—especially
if you want to attend a graduate program for a master’s degree
or a doctorate. Many schools and colleges in the United States
and Canada offer undergraduate degrees with a concentration
in health services management.
In the past, most students chose the traditional route of a
master’s degree in health administration or public health. Today,
however, students are investigating other options, including
graduate degrees in business and public administration, with
course concentration in health services management. Some schools
offer a joint degree-a master’s degree in both business administration
and public health, or in both healthcare management and law,
for example.
Graduate programs generally last two years and lead to a master’s
degree. They include course work in healthcare policy and law,
marketing, organizational behavior, healthcare financing, human
resources, and other healthcare management topics. The program
may also include a supervised internship, residency, or fellowship.