Certificate: Call Center


 

Code
University of Phoenix CourseCourse
BSB/ACC
  Certificate: Call Center
  

University of Phoenix Course DescriptionOverview: This four-course executive level program is designed to help call center industry professionals to better understand the theories and methodologies behind successful management of customer contact centers. Call center leadership, strategic development and process evaluation strategies are primary areas of focus. Practical knowledge is gained through class lectures, web-based research, focused discussions and group exercises. Courses may be taken in any order.

 

:: Concentration: IT
location - University of Phoenix Campus Location

Locations Offered:

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University of Phoenix Locations
:: Southern Arizona
University of Phoenix City
:: Tuscon, AZ
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University of Phoenix Locations
:: Northern California
University of Phoenix City
:: Oakland, CA
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Sacramento
University of Phoenix City
:: Sacramento, CA
location - University of Phoenix Campus Location
University of Phoenix Locations
:: San Diego
University of Phoenix City
:: San Diego, CA
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Southern California
University of Phoenix City
:: San Jose, CA
location - University of Phoenix Campus Location
University of Phoenix Locations
:: British Columbia
University of Phoenix City
:: Vancouver, Canada
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Colorado
University of Phoenix City
:: Colorado, CO
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Southern Colorado
University of Phoenix City
:: Colorado Springs, CO
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Ft. Lauderdale
University of Phoenix City
:: Ft. Lauderdale, FL
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Jacksonville
University of Phoenix City
:: Jacksonville, FL
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Orlando
University of Phoenix City
:: Orlando, FL
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Tampa
University of Phoenix City
:: Tampa, FL
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Atlanta
University of Phoenix City
:: Atlanta, GA
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Hawaii
University of Phoenix City
:: Hawaii, HI
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Louisiana
University of Phoenix City
:: New Orleans, LA
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Greater Boston
University of Phoenix City
:: Braintree, MA
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Maryland
University of Phoenix City
:: Baltimore, MD
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Detroit
University of Phoenix City
:: Troy, MI
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Detroit
University of Phoenix City
:: Detroit, MI
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Western Michigan
University of Phoenix City
:: Kalamazoo, MI
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Kansas City
University of Phoenix City
:: Kansas City, MO
location - University of Phoenix Campus Location
University of Phoenix Locations
:: St. Louis
University of Phoenix City
:: St. Louis, MO
location - University of Phoenix Campus Location
University of Phoenix Locations
:: New Mexico
University of Phoenix City
:: Albuquerque, NM
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Nevada
University of Phoenix City
:: Las Vegas, NV
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Cleveland
University of Phoenix City
:: Cleveland, OH
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Oklahoma City
University of Phoenix City
:: Oklahoma City, OK
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Tulsa
University of Phoenix City
:: Tulsa, OK
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Oregon
University of Phoenix City
:: Albany, OR
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Philadelphia
University of Phoenix City
:: Philadelphia, PA
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Pittsburgh
University of Phoenix City
:: Pittsburgh, PA
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Nashville
University of Phoenix City
:: Nashville, TN
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Dallas/Ft. Worth
University of Phoenix City
:: Dallas, TX
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Houston
University of Phoenix City
:: Houston, TX
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Utah
University of Phoenix City
:: Salt Lake City, UT
location - University of Phoenix Campus Location
University of Phoenix Locations
:: Washington
University of Phoenix City
:: Seattle, WA
location - University of Phoenix Campus Location

 

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